Contact, Shipping and Returns

Contact Us:  

glasswingshop@gmail.com

Shipping Rates:   

USPS carrier calculated shipping is shown for all orders. We are sorry for all of the required legal statements below. Please send us a message if you are having any issues or have any questions for us: glasswingshop@gmail.com.

Shipping Notes: 

Tracking information is sent once the order has been processed and shipped. Additional shipping costs for rejected or returned to shipper packages are the responsibility of the customer. Glasswing is not responsible for customs fees incurred from importing goods. To make custom shipping arrangements, please email us at glasswingshop@gmail.com.

Returns:   

We are happy to accept returns for domestic online orders of full-price items within 10 days of order delivery; however, all purchases of sale merchandise is final. Customers are responsible for shipping costs associated with returns and exchanges. Glasswing does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to Glasswing. The returned merchandise must be free from wear, stains, odor or any condition that would prevent them from being sold as new. Returned items must have the original tags attached and must be accompanied with a copy of the receipt. We offer you the option of exchange or refund on online orders. Refunds are credited to the original form of payment. To return merchandise, email us at glasswingshop@gmail.com for return authorization.

All sales are final on sale items.

Mail Returns to: 

Glasswing
1823 18th Ave
Seattle WA
98122

Glasswing respects your right to privacy. Glasswing will not share or sell your name or personal information.