Refund policy

If you would like to return your item you can email us (hello@glasswingshop.com) with the following information and we send you a prepaid return shipping label. (Domestic orders only)

Please include:
- Your order number
- The item(s) you'd like to return / exchange
- Any reason your item did not work out (Helps us to better our selection!)

If you'd prefer to ship us your items on your own, Glasswing does not assume responsibility for reimbursement or compensation of returned packages lost in transit without proof of delivery to us. Returned merchandise must be in new condition, unwashed and unworn. Returned items must have the original tags attached.

International packages typically cannot be tracked after reaching international customs. Glasswing will not be responsible for any lost or stolen packages once they reach international customs. Contact us if you have any concerns or wish to request an alternative shipping carrier. We will do our best to accommodate!

All sales are final on sale items, underwear, swimwear, bath & beauty goods, publications, and gift cards.